SHIPPING POLICY

 

 

Due to the Covid-19 situation, delivery to some countries might be affected.

 

My work is printed in the UK* in small quantities to prevent waste. If I have your print in stock it will be shipped within a day or 2. If not, I will print it to order so please allow 4-7 working days for printing and processing. If you have a special request please email me at hello@bellefosse.com and I will do my best to accommodate it. 

* For clients based in Brazil: I will be printing your artwork in Sāo Paulo to reduce shipping costs, and also reduce my carbon footprint.  

 

UK 

Sent via Royal Mail 1st Class Signed For

1-2 business days - £4 flat rate for all prints 

Free Delivery on orders over £75 

 

Europe

Sent via Royal Mail International Tracked and Signed 

3-4 business days - £10 flat rate for all prints

Free delivery on orders over £100 

 

International 

Sent via Royal Mail International Tracked and Signed

5-10 business days  - £15 flat rate for all prints

Free delivery on orders over £100 

Brazil 

Sent via Sedex or PAC

6-12 business days  - £4 flat rate for all prints

Free delivery on orders over £75

 

 

RETURN AND REFUND POLICY 

 

I hope you love your artwork as much as I do! 

 

If you feel it’s not what you expected please contact me at hello@bellefosse.com to discuss a return or to exchange it (within 14 days) stating your reason for return. 

 

Please note that return postage cost is the responsibility of the customer and I recommend a fully trackable option as I won’t be able to refund it in case the package gets lost in transit. Refunds will be issued once I receive the goods back and providing it is in it’s original packaging and a saleable condition.

 

In case of the unlikely event you receive a damaged parcel, please take photos and contact me at hello@bellefosse.com within 24 hours of receiving your delivery. Please keep the original packaging. I will do everything I can to make it right. 

 

 

*Unfortunately, I cannot accept returns on sale items or Limited Editions

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